Computing support for the English Department is provided by Brian Kirk and Rich King of SAS Computing.  They are located in Fisher-Bennett Hall, room 232

Please contact Brian Kirk for general computer requests.
email: help@english.upenn.edu
phone: 215.898.6211

Please contact Rich King for classroom support requests and general computer requests.
email: fbh-classrooms@sas.upenn.edu
phone: 215.746.3523

For more information about computing services and support in SAS, see the SAS Computing web site at
http://www.sas.upenn.edu/computing

For instructions on setting up a laptop to the 3rd floor printer, please click here.

For instructions on setting up an iOS device (iPhone, iPad, or iPod touch) to facstaff using the Mail application, please click here.

For instructions on setting up a laptop, tablet, or smart phone to AirPennNet, please click here.


 

GotoAssist
https://app.gotoassist.com/

Canvas course request form:
https://dla.library.upenn.edu/siterequest/

Windows Active Directory Account Request Form
http://www.sas.upenn.edu/computing/help/faculty_staff/forms/ad_request+

Setting your vacation email message
facstaff users, please see http://www.sas.upenn.edu/facstaff/account

Setting up ClassLists
   (Direct link to ClassList Service Request Menu)

UPenn PPS - Setting up voicemail and telephone services
http://www.upenn.edu/computing/voice/pips/overview.html
 

Recycling/donating old or used computer equipment
Folks in the English Department have had luck using NTR (Nonprofit Technology Resources). It is a charity on 15th and Brandywine that accepts donations of old hardware and fixes them up for worthy community causes. If the equipment is small enough, you can even reach the facility by bicycle. This service is free.

 

Online Computing Help: Frequently Asked Questions for SAS Computing Users

Webmaster/Contact: help@english.upenn.edu