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Computing Resources

Computing support for the English Department is provided by Brian Kirk and Rich King of SAS Computing.  They are located in Fisher-Bennett Hall, room 232

Please contact Brian Kirk for general computer requests.
email: help@english.upenn.edu
phone: 215.898.6211

Please contact Rich King for classroom support requests and general computer requests.
email: fbh-classrooms@sas.upenn.edu
phone: 215.746.3523

For more information about computing services and support in SAS, see the SAS Computing web site at
http://www.sas.upenn.edu/computing

 


 

AirPennNet Wireless Internet

For instructions on setting up a laptop, tablet, or smart phone to AirPennNet, please click here.

 


Shared Copier Printing

For instructions on setting up a laptop to the 3rd floor printer, please click here.

 


Email

Facstaff users

To set your vacation message, see http://www.sas.upenn.edu/facstaff/account

To reset your FacStaff email account password, or modify other settings on your email acount, see https://www.sas.upenn.edu/facstaff/services

For instructions on setting up an iOS device (iPhone, iPad, or iPod touch) to FacStaff using the Mail application, please click here.

 


Canvas

To log into the UPenn Canvas site, see https://canvas.upenn.edu

You must manually request a Canvas site for each of your classes every semester.  Canvas course pages are not created automatically.  You can request that previous course pages be carried over so that you're not recreating the same content for each semester.  To request a Canvas course page be created, see https://dla.library.upenn.edu/siterequest/

 


GotoAssist

https://app.gotoassist.com/

 


Class Email Listserves

Class lists are of the form

ENGL225-001-14A@lists.upenn.edu.

Where ENGL is the 4 letter abbreviation of the couse department

225 is the course number

001 is the course section

15A is the year/semester (A is spring, B is summer, C is fall)

 

These lists are created automatically about 2 weeks before the start of classes.  They pull email information from enrollment data.  "Official" email addresses are used - whatever is on file for instructors and students under the Penn Directory.  You can manually add members to the classlists by visiting the links below.

Setting up ClassLists   (Direct link to ClassList Service Request Menu)

 


 

Telephones

Office telephones are by default configured to deliver voicemail messages as an attachment to your email.  You do not need to use the actual handset to access your voicemail.

You can setup call forwarding or messages using this link: http://www.upenn.edu/computing/voice/pips/overview.html

 


 

Recycling/donating old or used computer equipment

NTR (Nonprofit Technology Resources) is a charity on 15th and Brandywine that accepts donations of old hardware and fixes them up for worthy community causes. If the equipment is small enough, you can even reach the facility by bicycle. This service is free.

 


General Online Computing Help

Frequently Asked Questions for SAS Computing Users