Computing support for the English Department is provided by Brian Kirk and Rich King of SAS Computing. They are located in Fisher-Bennett Hall, room 232
Please contact Brian Kirk for general computer requests.
Please contact Rich King for classroom support requests and general computer requests.
For more information about computing services and support in SAS, see the SAS Computing web site at
AirPennNet Wireless Internet
For instructions on setting up a laptop, tablet, or smart phone to AirPennNet, please click here.
Shared Copier Printing
For instructions on setting up a laptop to the 3rd floor printer, please click here.
To set your vacation message, see http://www.sas.upenn.edu/facstaff/account
To reset your FacStaff email account password, or modify other settings on your email acount, see https://www.sas.upenn.edu/facstaff/services
For instructions on setting up an iOS device (iPhone, iPad, or iPod touch) to FacStaff using the Mail application, please click here.
To log into the UPenn Canvas site, see https://canvas.upenn.edu
You must manually request a Canvas site for each of your classes every semester. Canvas course pages are not created automatically. You can request that previous course pages be carried over so that you're not recreating the same content for each semester. To request a Canvas course page be created, see https://dla.library.upenn.edu/siterequest/
Class Email Listserves
Class lists are of the form
Where ENGL is the 4 letter abbreviation of the couse department
225 is the course number
001 is the course section
15A is the year/semester (A is spring, B is summer, C is fall)
These lists are created automatically about 2 weeks before the start of classes. They pull email information from enrollment data. "Official" email addresses are used - whatever is on file for instructors and students under the Penn Directory. You can manually add members to the classlists by visiting the links below.
Office telephones are by default configured to deliver voicemail messages as an attachment to your email. You do not need to use the actual handset to access your voicemail.
You can setup call forwarding or messages using this link: http://www.upenn.edu/computing/voice/pips/overview.html
Recycling/donating old or used computer equipment
NTR (Nonprofit Technology Resources) is a charity on 15th and Brandywine that accepts donations of old hardware and fixes them up for worthy community causes. If the equipment is small enough, you can even reach the facility by bicycle. This service is free.