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Computing Resources

Computing support for the English Department is provided by Brian Kirk and Rich King of SAS Computing.  They are located in Fisher-Bennett Hall, room 232

Please contact Brian Kirk for general computer requests.
email: help@english.upenn.edu
phone: 215.898.6211

Please contact Rich King for classroom support requests and general computer requests.
email: fbh-classrooms@sas.upenn.edu
phone: 215.746.3523

For more information about computing services and support in SAS, see the SAS Computing web site at
http://www.sas.upenn.edu/computing

 


 

AirPennNet Wireless Internet

For instructions on setting up a laptop, tablet, or smart phone to AirPennNet, please click here.

 


Shared Copier Printing

For instructions on setting up a laptop to the 3rd floor printer, please click here.

 


Email

Faculty/Staff

The University of Pennsylvania uses Microsoft O365 as our email system for faculty and staff.  To log-in using your web browser use this link: https://outlook.office.com/

Your user name is: pennkey@upenn.edu (ex. bfranklin@upenn.edu)

You will still send and receive email as pennkey@sas.upenn.edu or pennkey@english.upenn.edu.

For any other questions, please view the SAS Computing O365 FAQ here.

Students

The University of Pennsylvania uses as our email system for students.  To log-in using your web browser use this link: http://www.gmail.com/

Your user name is: pennkey@sas.upenn.edu (ex. bfranklin@sas.upenn.edu)

For any other questions, please view the SAS Computing  FAQ here.

 


Canvas

To log into the UPenn Canvas site, see https://canvas.upenn.edu

You must manually request a Canvas site for each of your classes every semester.  Canvas course pages are not created automatically.  You can request that previous course pages be carried over so that you're not recreating the same content for each semester.  To request a Canvas course page be created, see https://dla.library.upenn.edu/siterequest/

 


GotoAssist

https://app.gotoassist.com/

 


Class Email Listserves

Class lists are of the form

ENGL225-001-14A@lists.upenn.edu.

Where ENGL is the 4 letter abbreviation of the couse department

225 is the course number

001 is the course section

14A is the year/semester (A is spring, B is summer, C is fall)

 

These lists are created automatically about 2 weeks before the start of classes.  They pull email information from enrollment data.  "Official" email addresses are used - whatever is on file for instructors and students under the Penn Directory.  You can manually add members to the classlists by visiting the links below.

Setting up ClassLists   (Direct link to ClassList Service Request Menu)

 


 

Telephones

Office telephones are by default configured to deliver voicemail messages as an attachment to your email.  You do not need to use the actual handset to access your voicemail.

You can setup call forwarding or messages using this link: http://pps.voice.isc.upenn.edu/

For tips on getting started with your phone, setting up call forwarding, or changing your voicemail options, please follow this Getting Started guide: http://www.upenn.edu/computing/voice/phone/getting-started.html

 


 

Recycling/donating old or used computer equipment

NTR (Nonprofit Technology Resources) is a charity on 15th and Brandywine that accepts donations of old hardware and fixes them up for worthy community causes.  This service is free.